The Focused Business Solutions' consultant, was engaged by Ingham’s to manage the transition of IT support to an offshore, outsourced model and to migrate two datacentres. The consultant's experience in dealing with major IT Infrastructure projects and outsource providers was a key element to his selection for the role. The transition and migration project was managed to an aggressive timeline with a significant number of impacting events, scope change, variables and delivery challenges. The consultant engaged and led the in-house technical resources effectively and engaged the outsource provider confidently and reliably. The key objective of the transition to migration without disruption to business operations was achieved and all changes were managed within an approval and delivery framework. His professionalism was instrumental to the success of his engagement and has contributed positively to the transformation of the Ingham’s IT team.
- IT Infrastructure and Operations Mgr., INGHAM'S